John Evans Atta Mills High St
Accra Ghana
support@nlagh.com
24/7 Customer Support
Mon - Sat: 9:00 AM - 8:00 PM
Online office always open
About us
Find Us here
- John Evans Atta Mills High St, Accra
Our Passion, Our Work, Our Home
The NLA provides an enviable corporate platform that encourages creativity, innovation and best management practices. We come from various academic and professional backgrounds, with different experiences and areas of specialization, but our varied abilities are able to find a unique blend and complete harmony in the NLAâs environment resulting in efficiency and high productivity.
Over the years the organization has worked hard to create and preserve a thriving working environment that encourages our ingenuity as workers, tapping deep into our acquired expertise and knowledge, and utilizing our skills in ways that are most creative and fulfilling.
Our passions are ignited each day as we work on varied tasks and assignments aimed at developing new products or improving existing ones, strengthening the bond between our core staff, retailers and ultimate customers, as well as improving our modes of delivery and maximizing the value for our ultimate customers.
One of the things that continuously inspires and brings us joy is the sensitivity of our organization to issues of social importance and public welfare. Various projects are commissioned to launch various social interventions in the areas of Health, Education and the preservation of our Cultural Heritage.
NATIONAL LOTTERY AUTHORITY HAS FIFTEEN BRANCHES SPREAD ACROSS GHANA. THESE BRANCHES ARE MADE UP OF 10 REGIONAL AND 5 DISTRICT OFFICES.
Regional and District Offices
ABEKA
Address
National lottery authority Goerge Walker Bush Highway
ContactÂ
support@nlagh.com
Landmark
Lapaz traffic light 50 meters from foot bridge 2nd floor of Akrp gate building
ASANKRAGUA
Address
National lottery authority
Box 77, Asankragua
ContactÂ
support@nlagh.com
Landmark
150metres off police station junction Around Police Station â Asankragua
BOLGA
Address
National lottery authority
Box 467, Bolga
ContactÂ
support@nlagh.com
Landmark
GNA block, Tanzui road
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CAPE-COAST
Address
National lottery authority
Box 1076, Cape-Coast
Contact
support@nlagh.com
Landmark
Mfantsipim junction
HO
Address
National lottery authority
Box 199, HO
ContactÂ
support@nlagh.com
Landmark
OLA top near star shs and opposite limb fitting
HOHOE
Address
National lottery authority
Box 188, Hohoe
Contact
support@nlagh.com
Landmark
200 Metres from the junction, opposite Hohoe Hospital junction Gbohorme, Hohoe
KOFORIDUA
Address
National lottery authority
Box 467, Koforidua
ContactÂ
support@nlagh.com
Landmark
Linda Dor Plaza 100 Meters from Barclays Bank
KUMASI
Address
National lottery authority
Box 4055, Kumasi, Patasi Estate(A17)
ContactÂ
support@nlagh.com
Landmark
Opposite West End Hospital Near KSTS
ODA
Address
National lottery authority
Hector junction
ContactÂ
support@nlagh.com
Fax
0342922815
Landmark
Near Government Hospital
SUNYANI
Address
National lottery authority,
Second gate, Sunyani magazine
Contact
support@nlagh.com
Landmark
2nd Gate Sunyani Magazine
TAKORADI
Address
National lottery authority
Box 918, Takoradi
ContactÂ
support@nlagh.com
Landmark
Opposite Melcom Market Circle
TAMALE
Address
National lottery authority
Box 1359, Tamale-Kokuo
Contact
support@nlagh.com
Landmark
Opposite Tamale Teaching Hospital
TEMA
Address
National lottery authority
Community 1, Tema
ContactÂ
support@nlagh.com
Landmark
Stadium Junction
WA
Address
National lottery authority
Box 493, Wa
Contact
support@nlagh.com
Landmark
Opposite ramabus goil filling station, airstrip road
HISTORY
The NLA was originally established as the Department of National Lotteries in 1958 with a Mandate to organize raffles for the public to have fun and win prizes. In 1960, the Lotto and Betting Act 94 was passed into law to start a lottery in Ghana with the aim of raising revenue to support the development of the country.
Over the past fifty years, the NLA has evolved from its earlier incarnation as a Civil Service Institution known as the Department of National Lotteries (DNL); it has been transformed into an autonomous Public Service Institution, with a legal monopoly on the organization of lotteries in Ghana, and one which is of the most important contributors to both Government revenues and employment generation.
Hence, in 2006, the passing of an Act of parliament, the National Lotto Act 722 gave birth to National Lottery Authority.
Manual Platform
The first Director of the Department, Mr. F. W. Brennan, a Maltese, introduced the first Fixed Odds Lottery in Ghana, known as 5/90 Fixed Odds game because it involved picking five winning numbers out of 90. The first draw was conducted on September 29, 1962.
The Lotto Coupons used at that time were popularly referred to as âManualâ because Lotto Receivers who retailed the Lottery Products physically wrote the numbers chosen by customers on the coupons and duplicate submitted to the Lottery Authority before the draw is held. Winners of the draw were selected manually by DNL staff from the stocks of Lotto Coupons sold.
Mechanised Coupon
The growing popularity of the lottery game, the increasing patronage in the late 60âs and 70âs and sometimes human error in writing of the numbers on the coupons as well as the selection of the winners culminated into the Mechanized Lotto Coupon. The new coupon was introduced in 1979 to solve some of the inefficiencies of the Manual coupons.
The new coupons afforded lotto stakers /players the opportunity to select their five (5) lucky numbers from 1to 90 numbers which are printed on the coupons by crossing out the chosen numbers.
With the introduction of these coupons, winners are selected by feeding a specially devised machine with âstaked couponsâ which will then select the winning coupons from non-winning ones. Winners are paid after a 1 month period thus reducing the payment time for manual tickets which was 3 months.
Universal Manual Coupon
The Mechanized Coupons were discontinued in 2001 due to the lack of replaceable parts and the high cost of maintaining the printing and sorting machines. This also paved the way for the modernization, expansion and automation of lottery operations. Thus in 2003 a new coupon known as Universal Manual Coupon was introduced. The NLA introduced the Universal coupons that can be used to retail all its products or games at any given time without returning the unsold coupons to the NLA.
Automated Platform
In 2006, the NLA introduced the automation machines that generate lottery tickets upon purchase. The system works via GPRS (online). The acceptance of the automation machines took a while for both the retailers and lotto stakers in the first phase of implementation. The change from Manual to Automation, however, was absolutely necessary due to the numerous challenges involved in the Manual system.
The Automation System commenced with the use of TPM machine which was operated by Service Providers Known as SIMNET, until 2009 when the NLA introduced the Portable Automation Machines to completely fade out the Manual System. The PADPM is the INGENICO SAGEM EFT 930Gâ. its software application has been specifically designed and manufactured for the NLA for the dispensing of lottery products. The two automated platform ie. TPM and PADPM were operating at the same until the shutdown of the TPM system by its Service Providers (SIMNET) IN October 2012. With the shutdown of SIMNET in 2012, Lots Services was introduced in 2013 to provide technical support to NLA alongside INGENICO. Currently, the NLA operates on an Automated Platform which is solely technically supported by LOTS Services.
Got some QUESTIONS?
We are always honoured to help
Call our customer service helplines:
+23326608761
024063685 (Whatsapp)
Email us at
costumerservice@nlagh.com